Human Resources Manager
About API
Accommodations Plus International (API) is the global leader in crew accommodation and travel logistics, powering over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.
Position Overview
The Human Resources Manager – APAC is responsible for executing the people strategy across the Asia-Pacific region, ensuring alignment with global HR initiatives while addressing the unique regulatory, cultural, and operational needs of local markets.
The HR Manager will balance regional HR leadership with hands-on operational execution, supporting both business growth and a high-performing, engaged workforce.
Success in this Role
Strong partnership with APAC leadership and regional teams
Consistent HR practices across APAC aligned with HQ HR directives while maintaining local compliance
Improved leadership capability and talent pipelines in the region
Effective management of employee relations and risk mitigation
High engagement and retention across APAC teams
What You’ll Do
Key responsibilities
Translate and implement HQ HR strategies, policies, and programs across the APAC region, ensuring alignment with global standards while adapting to local regulatory and cultural requirements
Act as the regional steward of global HR initiatives, driving consistent people practices across multiple countries while maintaining compliance with local employment legislation.
Provide advice, guidance, and support on all HR matters, including employee relations, talent management, performance management, and compensation.
Manage payroll, benefit plans, and leave management for entire APAC region. Including EOR relationships.
Ensure compliance with Australian employment legislation including the Fair Work Act 2009, Fair Work Commission requirements, and relevant Modern Awards and enterprise agreements.
Ensure compliance with Australian requirements including superannuation, leave entitlements, and statutory benefits.
Coordinating with external counsel for country-specific employment law.
Employee Onboarding and Offboarding.
Support organizational changes, process improvements, and HR program implementation.
Maintain and leverage HR systems to ensure accurate employee data and reporting.
Use HR metrics and analytics to inform decision-making and identify trends.
Provide coaching and support to managers on handling workplace matters effectively and fairly.
Promote positive workplace culture and adherence to company values.
Provides HR policy guidance and interpretation.
Supports talent management initiatives, including talent assessment, succession planning, and leadership development.
Works closely with management and team members to improve work relationships, build morale, increase productivity and retention
Provide regional insights and feedback to HQ HR leadership, influencing global programs to better reflect APAC market dynamics and workforce needs.
What You’ll Bring
Minimum Qualifications
7-10+ years’ experience in human resources, including multi-country HR support.
Minimum of 5 years’ experience in resolving complex employee relations issues.
Proficient with Microsoft Office Suite. Advanced Excel skills are required.
Experience with HRIS systems. Comfortable learning new technical systems as needed.
In-depth knowledge of employment law and HR practices across APAC markets.
Experience partnering with senior leaders in a regional or international organization.
Demonstrated ability to manage employee relations issues and organizational change.
Experience working in a global or matrixed environment.
Works well in a team environment.
Excellent communication skills, interpersonal skills, ethics, and cultural awareness.
Ability to build solid connections with key stakeholders and influence major decision-makers.
Solid time management skills, sense of urgency, detail-oriented, organization, and prioritization.
Proven ability to maintain a high degree of confidentiality and discretion.
Ability to multi-task and work under strict deadlines. Process driven.
Strong analytical skills. Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies.
Preferred Qualifications
Experience supporting a global organization and/or airlines/hospitality.
Professional credential (PHR/SPHR or SHRM-CP/SHRM-SCP)
Second language desired.
Education
Bachelor’s degree in human resources, business administration or related field.
Position Type and Expected Hours of Work
Full time, Monday through Friday, normal core business hours and as needed on nights and weekends. Hybrid schedule requiring minimum 3 days in the office.
Supervisory Responsibility
Yes
Travel Requirements
Minimal
What’s In it for You
This role offers the chance to operate at the intersection of global strategy and regional execution. You’ll work with leaders across APAC and HQ to shape how people programs are implemented in a fast-evolving region, gaining exposure to complex international HR environments while driving meaningful impact for employees and the business.
Compensation
Good faith annual salary range for this position is $125,000K AUD - $137,000K AUD and is commensurate with experience and location.
Who We Are
API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.