Accounts Receivable Specialist - Melville, NY

• Make collection efforts via email and phone for all assigned accounts.
• Act as a liaison between API and customers to collect outstanding balances and resolve issues.
• Respond to all email and phone inquiries in a timely manner and follow up on A/R–related questions.
• Maintain and update customer files, including name and address changes, mergers, and contact updates.
• Provide weekly and monthly status updates on all assigned accounts, including notes and comments.
• Escalate and track accounts as needed.
• Submit questionable or disputed invoices to the appropriate department for review and correction.
• Compile data, calculate fees and charges, and reconcile invoices.
• Identify payment discrepancies and initiate collections or dispute-resolution processes; perform all necessary follow-up.
• Resolve issues related to billing systems (ACES, NetSuite).
• Monitor payment plans and ensure compliance.
• Perform other related duties as assigned.

• Excellent verbal and written communication skills.
• Strong analytical abilities: able to identify problems, collect data, establish facts, and draw valid conclusions.
• Proficiency with mathematical concepts including fractions, percentages, and ratios.
• Strong organizational skills with the ability to multi-task effectively.
• Ability to work independently and in a fast-paced environment.
• Bilingual – Spanish required (speaking, reading, and writing).

Who We Are

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.